Privacy Policy.

Who we are

QSM Construction Consultancy Ltd is responsible for the personal information described in this policy. Questions or privacy requests can be sent to info@qsmconsultancy.co.uk.

Information we collect

When you contact us, we may receive your name, email address, telephone number, enquiry type, budget range, project information and anything else you include in your message. Our hosting and security providers may also process limited technical information such as IP address, browser type, device information and request logs.

How we use it

• To respond to enquiries and discuss potential services.
• To prepare proposals and take steps requested before entering into a contract.
• To operate, maintain and protect the website.
• To keep appropriate business, security and legal records.

We rely on steps taken at your request before a contract, performance of a contract, our legitimate interests in operating and protecting our business, and legal obligations where applicable.

Who receives information

We use Netlify to host the website and FormSubmit to process contact-form submissions. We may also use professional advisers and other suppliers where reasonably necessary. We do not sell personal data or share it with social-media or advertising platforms. We may disclose information where required by law.

International processing

Some service providers may process information outside the United Kingdom. Where this happens, we expect the provider to use a lawful transfer mechanism and appropriate safeguards.

How long we keep it

We retain personal information only for as long as reasonably necessary for the enquiry, relationship, security purpose or legal obligation concerned. Information connected with a client engagement may be retained for longer where required for contractual, insurance, tax or legal purposes.

Your rights

Depending on the circumstances, you may have rights to access, correct, erase or restrict your personal information, object to its use, or receive a portable copy. You may also complain to the UK Information Commissioner's Office. Contact us first if you would like us to address a concern.

Cookies and changes

See our Cookie Policy for information about cookies and similar technologies. We may revise this policy when our website, services or legal responsibilities change.